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Privacy Policy

This Privacy Policy explains how Noloautoservice collects, uses, and protects your personal information when you use our car insurance comparison service.

Introduction

At Noloautoservice, operated by Digital Agency Marketing UK Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our car insurance comparison services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services. We encourage you to review this Privacy Policy periodically to stay informed about any updates or changes.

Information We Collect

We collect the following categories of information to provide and improve our insurance comparison services:

Personal Information

When you use our comparison service, you may provide us with:

  • Full name and contact details (email address, phone number)
  • Date of birth and age
  • Home address and postcode
  • Driving licence details
  • Employment information

Vehicle Information

To generate accurate insurance quotes, we collect:

  • Vehicle registration number
  • Vehicle make, model, and year
  • Vehicle identification number (VIN)
  • Security features and modifications
  • Usage details (annual mileage, storage location)

Technical Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or source
  • Cookie data (with your consent)

How We Use Your Information

We use the collected information for the following purposes:

  • Quote Generation: To provide you with car insurance quotes from our partner insurers based on the details you provide.
  • Service Improvement: To analyse usage patterns and improve our website functionality and user experience.
  • Communication: To respond to your enquiries, provide customer support, and send service-related notifications.
  • Marketing: With your explicit consent, to send you promotional materials about insurance products and services. You can opt out at any time.
  • Legal Compliance: To comply with our legal obligations, prevent fraud, and ensure the security of our services.
  • Analytics: To generate aggregated statistical reports that do not identify individual users.

Data Sharing and Disclosure

We may share your personal information with trusted third parties in the following circumstances:

  • Insurance Providers: To generate insurance quotes, we share your details with our network of FCA-authorised insurance companies.
  • Service Providers: We use third-party processors for website hosting, analytics, payment processing, and customer communication services.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.
  • Fraud Prevention: To protect against fraud and illegal activities, we may share information with relevant authorities and fraud prevention services.

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Industry-standard SSL encryption for data transmission
  • Regular security assessments and penetration testing
  • Access controls limiting employee access to personal data
  • Secure data centres with physical security measures
  • Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate protections.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. The retention period depends on:

  • The nature of the data and why it was collected
  • Legal and regulatory requirements
  • Contractual obligations
  • Our legitimate business interests

Contact form data is typically retained for 24 months. Quote comparison data may be retained for up to 7 years to comply with financial services record-keeping requirements. You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights Under GDPR

As a UK resident, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances.
  • Right to Restriction: Request limitation of processing in specific situations.
  • Right to Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Rights Related to Automated Decision-Making: Not be subject to solely automated decisions that significantly affect you.

To exercise any of these rights, please contact us at kevin@noloautoservice.com or call 077 7836 9618. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. For detailed information about our cookie practices, please refer to our Cookies Policy.

Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyse website traffic and usage patterns
  • Provide personalised content and recommendations
  • Enable social media sharing features

You can manage your cookie preferences through our cookie consent popup or your browser settings.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

When you click on links that take you to insurance provider websites, you will be subject to their privacy policies and terms of service.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

For significant changes, we will provide more prominent notice through email notification or a prominent banner on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Digital Agency Marketing UK Ltd
133 Creek Road
London, SE8 3BU
United Kingdom

Contact Person: Kevin D. Overly
Email: kevin@noloautoservice.com
Phone: 077 7836 9618

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit https://ico.org.uk for more information.

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